What does a professional organizer do?

A Professional Organizer is someone that helps you to overcome clutter and disorganization to make your life less stressful and your time, more efficient. We assess your individual needs and goals during a complimentary consultation and then design a space that is both aesthetically pleasing and effortlessly functional. We will work with you to transform your home into a place you love; one that brings you joy, and reduces overwhelm.

What happens during the initial consultation?

The first step to working with us is scheduling a complimentary consultation. During this initial meeting, we will look at your space and discuss your goals, timeline, and budget for the project. We will also snap a few “before” pictures for our own reference, and measure your space. Since our services are tailored to you and your unique situation, we want to get a good feel for you and your space, and what is working and not working for you so we can make personalized recommendations and create a plan together. This consultation lasts about an hour, and you do not need to do anything to prepare. To schedule this consultation, simply fill out our request form, and we will contact you to arrange a suitable time.

What is included?

All services include custom space planning, hands-on decluttering and organizing, assistance in coordinating with other service providers if needed, trip charges within our regular service area, haul away of donation items or arrangement for pick up, and any communication in between sessions and up to 30 days after for follow-up questions and support. *Cost of supplies are not included.

Is there any pre-work or preparation I should do before my organizer arrives?

No, you don’t have to do a thing!

What happens during an organizing session?

We typically ask clients be present during the first organizing session to assist in any decision making throughout the sorting/purging process. How much involvement you wish to have beyond that is completely up to you! Whether you want to work side-by side with us to declutter and organize your space, or simply want us to handle it all for you, we will customize our services to meet your needs.

Will you do the shopping for organizational products or do I have to do this?

As our goal is to make your life as easy as possible, we will happily do all of the shopping needed for your project. We DO NOT up-charge on any organizing products. Our team will always work hard to find the best deals available to maximize your budget. We will also pass along any professional trade discounts available to us.

We charge 25% of our normal hourly rate for shopping up to 4 hours, anything over will be complimentary. If you decide you want to do the shopping yourself, we can provide a list of the items that are needed to finish your project.

Do you charge by the hour or by the project?

Happy Shelf Company typically charges by the hour however larger spaces will be charged per project as it is more cost effective for our clients. We require a four hour minimum for all projects.

Since every home and client is unique, the final cost of each project will ultimately depend on your space, goals, amount of items that need to be organized and how quickly we can work together. We will always take budget into consideration when planning for your project.

Are you going to make me get rid of all my stuff?

We will make recommendations on what to keep or not based on your space and needs, but the decision to purge anything is always entirely yours. If you do decide to let go of anything, we have several non-profits we work with to ensure the items are passed on in an impactful and lasting way. We like to think our services help more than just our clients, but our entire community.

Will I be able to keep the new systems in place? How can I maintain my organized space?

Our services go beyond organizing physical items. We take the time to develop personalized strategies & systems that will work for you and your family long-term. Our goal at the end of each project is to leave you with a beautifully organized space that you can maintain on your own.

However, we know life gets busy so If you would like us to come in and refresh your space, we happily offer maintenance services to all prior clients.

Will the final result fit the look and style of my home?

At Happy Shelf we do our absolute best to match each project with the existing look and style of your home, however our #1 priority is creating a space that is functional and maintainable for your entire household. While we strive to make spaces that are visually stunning without breaking the bank, the completed aesthetic will ultimately depend on your goals and budget for organizing product.

If you choose not to purchase organizing products we will gladly repurpose anything you may already have on hand to get your space in order.

I am concerned about what you will see in my home. Do you guarantee confidentiality?

Yes, all of our work is confidential. We are happy to provide a confidentiality agreement at the time of consultation at your request.

We may take pictures of your project for planning and design purposes, however client names and faces will not be included in any photography or social posts. Before and after pictures will not be published on our website or social media pages without verbal consent.

What if I need to reschedule my appointment?

To cancel/reschedule a new or continuing organizing project we ask that you please call our office or contact your organizer directly by phone/text message ASAP. To avoid a cancelation fee please reach out within 48-hour prior to your scheduled appointment. Thank you!